Help

Frequently asked questions

Answers to the questions we hear most. Can't find what you need? Contact us.

Orders & shipping

How much is shipping?

Standard US shipping is $3.99 and free on orders over $100. Express US shipping is $6.99. Your options and the final cost are shown at checkout before you pay.

How do I track my order?

As soon as your order ships we email you a tracking link. You can also see your orders by signing in to your account, or find your order here.

Can I add a gift message?

Yes. Open your bag, tap "This is a gift — add a note" and write your message. It is saved with your order.

Wearing & care

Which finish should I choose?

Most pieces come in gold or silver. Choose the one you wear most often in your other jewellery, or mix both: our Halo Stack Mix pairs one of each.

How do toe rings fit?

Our toe rings are open bands that adjust gently. Ease the band open or closed a little at a time until it sits comfortably, then slide it on from the side of the toe.

How do I care for my jewellery?

Put pieces on after lotion, perfume and sunscreen, rinse with fresh water after the sea or the pool, pat dry and store them separately so chains do not tangle.

Help

How do I contact you?

Use our contact form and we will reply by email.